Showing posts with label Regulation. Show all posts
Showing posts with label Regulation. Show all posts

Tuesday, 21 December 2010

2010 in Review: Mounting Challenges for Treasurers

Publication: gtnews.com

This year has seen treasurers face challenges on several fronts. This review of 2010 examines industry trends and reveals the top 10 most read topics on gtnews this year. 


Looking back at 2010, it is fair to say that, thankfully, it has been less tumultuous than the couple of preceding years. This was the year that many economies around the world emerged from recession and, while not exactly sprinting into growth, the widely predicted doubledip recession has failed to materialise. So far, so good? 

Perhaps not - looking beneath the surface, there are clearly still many structural cracks in the global economy that could derail future stability. In Europe, the sovereign debt crisis threatens to catch up with many more countries in 2011, while the euro itself is under the most intense pressure of its short history. How long will German taxpayers be content to lead the bailout of other nations? 

In the US, the Dodd-Frank Act became law, creating huge changes for both banks and corporates in their accounting and reporting processes, while ‘QE2’ showed a marked difference in approach to deficit management compared with most European countries. Even China, seen by many in the west as the saviour of the global economy, has been struggling with a number of economic issues of its own. Under fire from the US and Asian neighbours for manipulating the value of the renminbi (RMB), the spectre of inflation also looms large in China. 

With considerations such as these, the role of the treasurer is not getting any easier. The rise in profile of the treasury department over the course of the credit crisis has been well documented, but in many cases this has not been matched by a similar rise in resources. So in a situation of having to do more with less, what have been the topics that gtnews subscribers have been reading the most this year?

Cash Management Concerns to the Fore 

Perhaps unsurprisingly, cash management issues dominate the ‘most read’ list for 2010. But within this broad umbrella description, a number of issues emerge, including cashflow forecasting, cash management systems and the centralisation of cash management processes. 

Forecasting 
Looking at cashflow forecasting, the gtnews Treasury Insider’s blog on the topic had the rather provocative title “Cash Forecasting: Is It Really Worth It?” In the post, the gtnews Treasury Insider explains that, while they don’t need convincing of the importance of cashflow forecasting, there are a couple of major challenges they face in their organisation: 
  1. I need to encourage the subsidiaries to get into the habit of forecasting regularly, by which I mean once per week, with updates when necessary. 
  2. I need to improve the accuracy of these forecasts. I am keenly aware that the nature of our business dictates the frequency required for forecasting. 
The Treasury Insider sees the issue for their company as being an internal personnel issue rather than a system issue. And the blog post gained a large response from the gtnews readers. Selected reader comments include: 
  • “I can only support the absolute MUST of cashflow forecasting and also the need to have a at least three months outlook especially when you have to plan out your short-term financing needs, like we are having to do in my company.” 
  • “We went from a loose two-week forecast model in 2008 to a very rigidly enforced 13 week model in early 2009 in response to the economic crisis. The outcome played a large part in ensuring that our company avoided any breach of financial limits or covenants - its simply that important.” 
  • “Regarding your issue no 1, the best way to solve this is from the top down. Your CFO [chief financial officer] needs to be behind you. Anything less than that will get short-term attention.” 
  • “Better cash forecasting will not occur until the link between profitability and liquidity is measured more precisely, and those involved are rewarded for meeting their goals.” 
  • “... treasury needs to take the lead not only by owning the cashflow forecast process, but by clearly articulating the benefits across the organisation.” 
  • “Technology also helps complete the information loop by quickly communicating back forecasting effectiveness at a level of detail that is actually useful to the remote user.” 
Clearly the optimum forecasting rate - daily, weekly or monthly - varies from company to company, and there were different views on this from the readers who commented. Common themes surrounded the importance of getting senior management onboard with the forecasting process, and also educating business units as to the importance of accurate and timely cashflow reports. To get a successful cashflow forecasting project off the ground, treasurers need to be adept at communicating the benefits to all invested parties. 

A centralised approach to cash management 
In their article that looks at centralising the cash management function, Diejana van der Wal and Heijmert Rijken from Rabobank acknowledge the role that cashflow forecasting can play as part of a centralisation programme. Integrated with cash pooling, it can be an important tool for improving cash management as it lets the treasurer have visibility of their company’s cash, no matter which country or currency the account is held in. 

In terms of pooling, one example of this helping to centralise liquidity management that is given is this article is the end-of-day sweep. This process makes it possible to transfer balances from local accounts to one central account or to centrally maintained accounts in the name of the local subsidiaries. It is also possible to automatically move the balances back to local subsidiaries, while profiting from the advantages of a central interest pool. 

Van der Wal and Rijken explain that this allows the treasurer to have better control over their cash, while they can also view it as a corporate asset within the organisation. 

System choices 
The most read piece of content on gtnews in 2010 was an article from Joergen Jensen at Nasarius, who provided a guide to cash management systems in Europe. In the article, Jensen examines a variety of areas related to cash management systems, such as the type of vendors (banks, enterprise resource planning (ERP) providers and specialist vendors), what you should look for in a system to suit your organisation, and how to approach the selection process. Jensen also takes a look at some of the specific offerings from the different types of vendors that are available, and offers some advice as to which types of systems may better suit which types of organisations. 

This year, gtnews also published a buyers guide to treasury management systems (TMS), providing a comprehensive report on the various issues that treasurers face when selecting and operating a TMS, featuring interviews and case studies from a variety of treasury professionals and a TMS matrix comparing the functionality of a large range of systems. You can download the TMS buyer's guide free of charge. 

SWIFT Success? 

Articles related to SWIFT take up two of the top four places in the most read chart on gtnews this year, demonstrating the demand for information that exists when it comes to the role that SWIFT can play in making corporate bank communication more efficient and secure. The content with most relevance to corporates in this list is Debunking the SWIFT Myth, written by Joy Macknight and published in July this year. In this feature, Macknight asked the question why, despite the benefits that SWIFTNet offered corporates by providing a single, standardised and secure channel, had not a greater number signed up to use the service? It certainly seems that preconceptions about the accessibility of the SWIFT network had played a role in the slow take-up, with many corporates questioning whether they have the volume of payment information necessary to justify the cost of gaining SWIFT connectivity. 

To combat this perception, SWIFT has launched a variety of different connection methods for corporates - from plugging in a USB stick to gain off-the-shelf connectivity through Alliance Lite, through to outsourcing connectivity to a SWIFT service bureau (SSB). The additional services that SWIFT is now looking to offer as part of an overall package is also helping to gain traction, through innovations such as: 
  • Exceptions and investigations. 
  • Trade finance. 
  • Secure e-mail. 
  • SWIFT Secure Signature Key (3SKey). 
  • Electronic bank account management (eBAM). 
  • Electronic invoicing (e-invoicing). 
As Marilyn Spearing, global head of trade finance and cash management corporates, Deutsche Bank, and chair of SWIFT’s Corporate Access Group, says in the feature: “Everybody is talking about electronic bank account management and e-invoicing - in other words really expanding what can be done through the same channel.” While SWIFT connectivity is still not going to be high on the agenda for some corporates, these value-added offerings look likely to give a welcome boost to SWIFT’s corporate numbers. 

To compare and contrast a selection of the SSBs available for corporates, download the buyer’s guide to SWIFT service bureaus that gtnews published this year. 

Evolution of corporate payments 
But there was a lot more going on in the world of corporate payments during 2010 than just debate over SWIFT. An article from Nigel McCook of Edgar Dunn & Company discusses the possibilities for future trends in payment systems. Analysing survey results, the article focusses on understanding the importance, both today and in the future, of individual payment products, as well as the key industry events that are expected to shape the payments markets over the coming five years. Some of the key findings discussed include: 
  • Credit cards were the payment product given the highest rating in terms of current importance, followed by domestic debit cards. 
  • Respondents from Asia gave comparatively higher ratings of importance to cash, mobile SMS, remote payments and remittance. 
  • The top four payment products, in terms of their expected growth in importance over the next five years, are: 
  1. Contactless cards. 
  2. Mobile SMS/remote payments. 
  3. Prepaid cards. 
  4. Mobile NFC. 
These were among the payment topics under discussion at this year’s Sibos conference in Amsterdam. Following the past couple of years of battering this conference has taken - both from the Lehman Brothers’ collapse in 2008 and typhoon Koppu in 2009 - this year saw delegates and exhibitors alike emerge from their emergency shelters and hit the conference ready to do business and network. You can find full gtnews coverage of the conference here, including both the Corporate Blog and Banking Blog and a wealth of video interviews with perspectives from a number of industry experts. 

Risk Management Issues Rise 

One of the more blatant legacies of the credit crisis has been the rise of risk management and mitigation that treasurers are responsible for. A glaring example of this is the fact that corporates now actively need to carry out counterparty risk analysis of their banking partners - something completely at odds with the ‘one global bank’ policy that many corporates were actively pursuing when credit was both plentiful and affordable. 

A key area of risk management this year has been foreign exchange (FX) - from currency volatility in Europe and South America to concerns over ‘currency wars’ in Asia, corporate treasurers have had to be increasingly mindful of their FX exposures. As such, it is no surprise to find the article from SunGard’s Ryan Heaslip in the top 10 content list. Entitled Cost-effective Foreign Exchange Risk Management, the article looks at steps corporates can take to ensure they have an efficient FX risk management strategy in place. Some questions Heaslip suggests treasurers start by asking include: 
  • Are you currently able to gather a complete dataset of exposures?
  • Is exposure information provided in a timely, detailed and accurate manner? 
  • Is there an operational focus on reducing exposure? 
  • Are risk factors used to rank exposures? 
  • Is there a strategy that prioritises the types of risk to hedge (e.g. balance sheet, short-term forecast, long-term forecast)? 
  • What type of derivative strategies will be used to hedge, after operational considerations? 
The topic of FX risk management was also high on the agenda at the inaugural Global Corporate Treasurers Forum Europe that gtnews hosted at the Grosvenor House Hotel in London in June. The event is an annual independent forum bringing together European corporate treasurers to meet face-to-face, listen to leading speakers and network with industry peers in a high level and exclusive environment. 

Discussion at one session of the forum turned specifically to the transaction risk element of FX risk - where the risk of value changes depending on where the transaction is. Some transaction exposure is not shown in the profit and loss (P&L) because it has not yet been recognised, or the contract is anticipated rather than committed to. A couple of the questions raised at the forum referred to a) whether transaction exposure should be hedged; and b) if it was hedged, whose responsibility within the organisational structure was this? 

One group treasurer explained that their company had decided not to hedge its transaction exposure as they would have had to involve all of its investors, which would have added complexity. It has an impact on reporting - the company would have had to have shown like-forlike figures, and they wanted to protect this information. The factors involved in weighing up whether or not to hedge this risk requires a full evaluation by corporates. 

If you are a treasurer or group treasurer, and would like to find out more about the Global Corporate Treasurers Forum Europe and register your interest in attending the 2011 forum at the Ritz Hotel in Paris, click here

Growth in Supply Chain Finance 

Another area of interest to corporates that received a ‘boost’ from the credit crisis is supply chain finance (SCF). The contraction of available credit in the market led to an increased need for bank financing. With a dearth of liquidity solutions available, SCF solutions gained a much greater global popularity. Picking up this trend, Alexander Mutter from Deutsche Bank examined what the future may hold for SCF offerings in his article that rounds out our top 10 for 2010. 

Mutter sees the growth of SCF leading to more diversified and bespoke solutions emerging, driven by banks. He uses the example of a supplier portfolio where there are large, mid-sized and smaller enterprises involved. “Today, a similar supply chain finance solution will be offered to all of them. In the future, the offering to the individual supplier will be customised according to their balance sheet objective, based on the need analysis of this portfolio and risk policies, as well as financial needs,” suggests Mutter. By taking this approach, the SCF offering will be more flexible and tailored to suit the individual customer profile. 

Responding to the growth in popularity of SCF as a topic among corporate treasurers, this year gtnews has worked with Enrico Camerinelli, a senior analyst at Aite Group and SCF expert, to publish a monthly blog on key SCF issues. Topics covered in 2010 include the return on investment in SCF, the importance of sustainable supply chains and the need for an industry standard taxonomy in SCF. You can find every blog post on the topic here

Looking Ahead 

2010 proved that, while the role of the treasurer has grown in stature, the demands this places on the treasurer are fierce and come in many forms. The economic world can still be paranoid and reactionary in the aftermath of the credit crisis and, as many corporates stockpile cash, perhaps some treasurers could be accused of fuelling the fire in this regard. It seems that this year has answered a number of questions - regarding global recession and the credit crisis - but thrown up several more challenges. 

Despite this, there are excellent examples of corporate treasury departments and individual treasurers demonstrating best practice across the myriad different disciplines mentioned above. We were lucky enough to witness this first-hand at gtnews in 2010 through the quality and quantity of entries we received for our first annual Global Corporate Treasury Awards, which was this year held in Amsterdam alongside the Sibos Corporate Forum. As you can see from the winning projects, teams and treasurers, innovation is alive and well in treasury departments around the world. 

Coming up on 4 January in our first upload of 2011, we’ll be publishing a series of articles offering perspectives and predictions for the year ahead and mulling over the challenges that are likely to come the way of the treasurer. Until then, best wishes for the holidays from everyone here at gtnews.

Friday, 29 October 2010

Sibos 2010: Banking Blog

Publication: gtnews.com

Post 1: Introducing the Payments Maturity Model (25 October 2010)
The first day of Sibos saw the launch of a new tool designed to help financial institutions on the path to an agile payments environment. 


Sibos 2010 has opened its doors in Amsterdam, attracting around 8,300 exhibitors and attendees, according to the organisers. Bankers, corporates and technology vendors attending the event have hundreds of exhibition stands to browse and a wide variety of conference sessions to attend. 

One session of the opening morning revolved around the concept of a ‘Payments Maturity Model’ (PMM). Louis Blatt, chief product officer (CPO) at ACI Worldwide, was joined by Michael Anderson, senior vice president of Union Bank, Nancy Atkinson, senior analyst at Aite Group, and Leo Lipis, founder and chief executive officer (CEO) of Lipis & Lipis, to discuss this work-in-progress model that takes its lead from the Capability Maturity Model/Infrastructure (CMM/CMMI). 

A live poll asked delegates how their payment structures are currently organised. When asked “Which of the following most closely describes how payments are organised at your bank/clients?”, a majority (65%) said that their payments are managed and processed by individual payment type (such as ACH, ATM, cards, wire transfer, etc) and line of business. The next most popular answers, although far behind the lead response, was shared between “payments are managed and processed by consolidated payment systems (such as one ACH system, one card system, or one wire transfer system, etc)” and “payments are managed and processed through consolidation of all payments types, but segregated by retail banking or commercial banking”. Despite being the next most popular responses, both only polled 14% of the session attendees. The least popular response (7%) was “payments are managed and processed as a single line of business from the bank”. A following poll asked which best described the audience's banks'/clients' current situation with regards to their payments transformation. By far the most popular answers were “in the process of implementing changes now” and “planning for payments consolidation within the next two years, and confident about how to make that happen” - each statement chosen by 36% of the delegates in the room. In third place was “planning for payments consolidation within the next two years, and have an established plan for the evolution”, with 21% of the poll. Trailing far behind were the responses “happy with our existing payments structure and systems as they are” and “have given no consideration to payments transformation”. 

In this environment, there's clearly a role for the PMM to play. In its structure, the PMM identifies five stages: 
  1. Reliable. 
  2. Scalable. 
  3. Efficient. 
  4. Responsive.
  5. Agile. 
The PMM assesses a bank's current position and determines next steps in that bank's evolution towards an agile payments environment. The model is designed to provide direction on the order and types of activities required to progress to the next stage of this payments evolution, as well as helping provide the business case to invest in this move. Both Aite Group and ACI stressed that this model is still in the development stage, so interested parties are encouraged to contact either company to provide feedback on this project.


Post 2: Practical Finance in an Open Account World (26 October 2010)
A session focusing on financial supply chain issues asked the big question: to what extent is collaboration between banks necessary in order to sustain international trade? 

The second day of Sibos saw some morning sessions starting later than advertised due to the sheer amount of people trying to get through security and into the RAI conference centre in Amsterdam. One of this morning’s sessions was a panel discussion looking at financial supply chain issues in the modern world, particularly the balance being struck between open account and letters of credit (LC). 

The global nature of this debate attracted a diverse panel of speakers. The moderator, Alexander Malaket, president of Opus Advisory Services International, encouraged debate and industry insight from Daisuke Kamai, manager from The Bank of Tokyo-Mitsubishi UFJ; Karin Mathebula, director, head of product, transactional products and services at Standard Bank South Africa; Michael McDonough, managing director and head of product management for trade services with BNY Mellon; and Lakshmanan Sankaran, head of trade sales and services at the Commercial Bank of Dubai. 

The four main themes for the debate were: 
  1. Risk. 
  2. Client orientation/demands. 
  3. Collaboration. 
  4. Innovation. 
Kicking off discussion on the risk strand, McDonough made the point that there is a very clear need for the development of common standards in open account - something that the more mature LC markets have had for some time. The risks that financial institutions face in this area vary between the obvious and the rather less obvious. McDonough pointed out that credit risk is the most obvious , and while this isn’t a difficult risk to manage, it is managed differently in open account. He added that financial institutions need to ensure that they fully comprehend and adhere to this different management style. Some of the less obvious risks that McDonough listed included cost risk, declining revenues, and the increasing role of non-banks taking clients from banks. This as a big issue in the payments world, so it was very interesting to hear McDonough argue that it is also happening in supply chain finance. 

McDonough also pointed to the systemic/operational/technology risk that banks are now facing in this area, specifically the nervous disposition of those banks who fear they may misjudge the technology that their clients require, and end up in the equivalent position of offering their clients ‘Betamax’ technology, when what they really want is ‘VHS’. Combine this uncertainty with the trouble that some banks are having in getting sufficient capital from their boards for the required investment in technology, and it is clear that technology is a pain point for some financial institutions in this regard. 

Turning to client orientation, Kamai noted that banks, particularly those operating in Asia, need to be preparing their open account solutions for the market, as there will be a surge in demand for these products as Asian corporates grow in size. While there was a growth in the use of LCs in Asia as a result of the financial crisis, the panel agreed that this was a temporary aberration, and that open account will grow as Kamai predicted. 

In terms of the offerings that banks provide in this area, Malaket drew attention to the fact that the threat of disintermediation is actually forcing banks to be very innovative with their products. Mathebula added that it was important to make the distinction between volume and value in terms of client orientation, and the small and medium-sized enterprises (SMEs) are increasingly investigating supply chain finance solutions and open account. 

Collaboration was the third major point under the microscope in this debate, with Sankaran noting that there is a great deal more willingness for global and regional banks to collaborate on their trade finance initiatives. In its best form, this sees the local knowledge and expertise of the regional financial institution being leveraged across the scale of the global banking partner. Looking at Africa specifically, Mathebula added that it is very important to demystify the business transaction world in Africa, country by country, as the continent is not just one homogenous banking market. 

Turning to innovation, Mathebula told the delegates about the work Standard Bank has been doing with SWIFT in order to get the trade services utility (TSU) up and running. She explained how there is a desire to offer off-balance sheet solutions and that the banks and industry innovators need to proliferate the level of understanding around the TSU and how to get the most out of it. The challenge ahead, according to Mathebula , is how to integrate the TSU with the supply chain. Despite this, the general mood among the panel was one of enthusiasm for this innovation. The same may be true for corporates, and it was pointed out that SMEs are currently demonstrating more interest in the TSU than their large counterparts. 

Overall the mood of the session was positive towards the open account world, in terms of the current state of the market and the huge potential for growth. There are challenges - for example the need for universal standards and a greater understanding of the risks faced and how to manage them - but the benefits of open account solutions and the innovation in the space provide plenty of reason for optimism.


Post 3: Recovery: Transaction Banking One Year On (27 October 2010)
The third 'Big Issue' debate at Sibos looked at how the global transaction banks have fared since last year in Hong Kong. 

The third ‘Big Issue’ debate at Sibos 2010 shone a spotlight on the world of global transaction banking, its place within the wider organisational structure of financial institutions, how it has evolved since the previous Sibos in Hong Kong last year, and what the future may hold for the sector. The moderator, Jeremy Wilson, chairman Global Councils at BAFT-IFSA (formed by the merger of the Bankers’ Association for Finance and Trade (BAFT) and the International Financial Services Association (IFSA)) and vice chairman at Barclays Bank, posed questions to a panel of transaction banking specialists: 
  • Karen Fawcett, senior managing director and group head of transaction banking, Standard Chartered Bank. 
  • Marco Bolgiani, head of global transaction banking division, UniCredit Group. 
  • Karen Peetz, chief executive officer (CEO), financial markets and treasury services, BNY Mellon. 
  • Peter Connolly, executive vice president (EVP) and group head of transaction banking group, Wells Fargo. 
The Role of Transaction Banks 

The discussion kicked off with a look at the importance of transaction banking, with Wilson probing where exactly transaction banking now sits within the industry and within a bank itself. Fawcett led the bullish tone of the panel on this talking point, claiming that transaction services are front and centre for financial institutions today. She cited the turnaround in attitude from two years ago, where transaction services were blamed for many of the problems in the financial services sector, and added that there is now a much greater recognition that transaction banking units facilitate trade flows, the lifeblood of the economy. Unsurprisingly, the rest of the panel were similarly optimistic about the current, and indeed future, position of transaction banking. For example, Bolgiani explained how UniCredit has recently reviewed its strategy for the next five years, and that transaction banking is one of the organisation's core strategic focus points. 

As Wilson drew in a more specific comparison between investment banks and transaction banks, the panel again demonstrated their confidence in the current state of transaction banking, while also pointing out the interrelated nature of the different types of bank structures. Connolly commented that focus has shifted from areas such as debt and equity markets, and that a key driver here has been the emerging economies, which have given a lift to transaction banking through their increase in demand for these services. Fawcett noted that a balance is necessary when making this comparison, noting that investment banks need the liquidity that transaction banking services provide. 

The western world is in a prolonged period of low interest rates, and the moderator was keen to understand what effect this has been having on the panel members' transaction banking organisations. Peetz kicked off this part of the discussion by describing how she sees the effect of low interest rates as being different depending on which product you are talking about and that in fact the effect is distributed by different product. Connolly expanded on this point by explaining how product bundling was enabling banks to manage this situation, by mixing those with low interest with others claiming higher fees to create a value added package. When it came to collecting higher fees, Fawcett suggested that some banks had been lazy with their approach to charging fees in Asia and the Middle East, and that this was certainly an area where banks could find more value. 

Pressures on Banks 

Keeping with the regional flavour, discussion turned to the top pressures on business that both transaction banks and their clients face. A key point picked out by Peetz here was the pressure on revenue growth, noting that, as yet, growth in developing markets are not enough to offset losses felt in the contracting markets of the west. Risk management also came up as a key pressure, specifically around operational and counterparty risk. Connolly argued that banks could have been more proactive with intraday liquidity problems, and also tougher on their client counterparties. Certainly intraday liquidity visibility and cost has been an important topic at Sibos 2010, and SWIFT is vocal about the work it is putting into providing solutions to give banks a much better visibility of their intraday liquidity position. 

Back to the pressures that banks are facing, and the issue of regulation loomed large. Wilson asked the panel whether, in their opinion, the capital requirements that are being discussed - particularly with regard to Basel III - are being set correctly. Peetz suggested that senior transaction bankers should be trying to co-operate and talk with the regulators to explain the unintended consequences of such requirements. She argued that during the formulation of the US Dodd-Frank Act, bankers had gone underground and their voices weren't heard. Fawcett agreed with this point, saying that as the regulations stand, 2% could be wiped off global gross domestic product (GDP), and that the problem actually goes back at least 30 years, not just three. 

Peetz argued that transaction bankers need to present fact-based arguments to regulators - for example around areas such as trade and liquidity - but in a way that doesn't sound purely interest led. Fawcett then highlighted how tricky this path can be to go down for the transaction banks, pointing out that heads of global transaction banks do meet with regulators as a group, but that they then also need to deal with a disparate group of national regulators with their own set of individual interests. 

The New Economic Axis 

Wilson then probed the panel on the issues they face with the shifting nature of the global economy. As far as Connolly is concerned, this is an opportunity for the transaction banks. He pointed out that 30% of Wells Fargo's payments go through China, so the current issue is to work out what to do with the renminbi (RMB). He reiterated the point that the volumes in this part of the world are still not overtaking the existing business, but that they will become advanced over time. For Peetz, the key issue is that her organisation is in dialogue in countries where they predict the volumes will be. 

At this point Wilson wondered if the big banks in Asia are going to start eating into this potential growth area for western banks, and Fawcett also drew attention to this point, stating how, with the birth of effectively a new global reserve currency happening as we speak, (with RMB) there are a number of extraordinarily powerful Asian banks that are looking to come west. Looking around the Sibos 2010 exhibition halls, this has felt very tangible this week. As well as the Asian banks, Connolly also identified non-bank payment providers, companies such as PayPal and Google, as future competition for the global transaction banks. Finally, Bolgiani made the point that growth in eastern Europe is also underestimated currently. 

Certainly the past couple of years have been tumultuous for the global transaction banks and, as we've seen, the challenges are only going to get stronger. However, there is a good news story in the way that transaction banks have turned their position around from that they faced two years ago, and this fortitude and dynamism should be a powerful tool for them going forward. Connolly made the point, on the topic of sanctions and anti-money laundering (AML), that all the banks represented on the panel have great individual systems internally but that they don't share. Taking this point wider, a greater collaboration between the major transaction banks would create an even more powerful lobby when speaking with regulators and politicians alike.


Post 4: Banking Blog Review of Sibos 2010 (29 October 2010)
As Sibos 2010 comes to a close, the Banking Blog reminisces about the conference highs from Amsterdam. 

As Sibos 2010 came to a close in Amsterdam, it would be fair to say that the general mood in the RAI conference centre was one of optimism, tempered by the knowledge that there is a lot of hard work ahead. The three 'big issues' of the conference - regulation, rebuilding trust and recovery - provide a useful stake in the ground to see how far the banking industry has come since the dark days of the credit crisis and the collapse of Lehman Brothers. But equally, in each of these cases, the journey is far from complete. 

Looking at the regulatory side of the debate, the tone was set in the opening plenary session on Monday, when Charles Goodhart from the London School of Economics (LSE) questioned why banks were being regulated at all. While this point may have been slightly tongue-in-cheek, he did draw attention to the fact that many in the banking industry believe that the Basel Committee on Banking Supervision should be more concerned about the systemic failures which led to the crisis, rather than on individual institutions. 

Obviously, the regulators have the final intention of rebuilding trust in the banking industry through the measures they are developing, but there was definitely a sense this week that the volume and complexity of what may be in the pipeline will not necessarily lead to this end result, and that perhaps an opportunity is already being missed. Several bankers that I spoke to seemed concerned that the current regulatory approach tars the whole industry with the same brush, whereas an approach that treated financial institutions as individuals, with different risk parameters and model sophistication, for example, would be received in a much better way. 

One feeling at Sibos 2010 was that the approach from the regulators changes almost as regularly as the season - for example last year the focus was all about liquidity, whereas today it is capital that is in the spotlight. In this situation, the best thing that banks can do is make sure that they are focussed on the essentials of the business - such as getting their data in order. Quality of data was mentioned as essential in many of the conversations I had around the exhibition halls. As one industry expert put it: "you've got to compare eggs with eggs." The statistical models that the banking sector have relied on are so intrinsic to the role of the institutions - be it for calculating risk or viewing exposures - that it seems counter intuitive to throw these out purely on the basis that the credit crisis happened 'on their watch'. What a lot of banks are now looking to do is to build on the models they have by revising and stress testing a wide variety of scenarios. By using some of the latest technological advances - for example grid computing - to assist here, banks will be able to regularly refresh their parameters and understand which measures are applicable at any given time. 

The development of technology also speaks to the 'rebuilding trust' theme. The coincidence of the rise of microblog website Twitter and similar social media platforms as the credit crisis was unfolding has created the tantalising possibility of banks being able to listen and respond to their customers in near real time. The challenge for banks is how they analyse, process and respond to what can be, at times, disparate opinions. As one delegate put it, marketing for banks is becoming inbound rather than the traditional outbound, and institutions need to change their approach to this and become a lot more flexible in order to take advantage of the opportunities of social media. 

Overall, I found that representatives from banks at Sibos 2010 are well aware of what is expected of them from regulators and politicians, but also of what they should be striving for as an industry. A number of panel discussions brought together some of the best leaders and thinkers in the banking industry today, and it has been encouraging to see them acknowledge the need for closer co-operation between financial institutions in order to push for change beneficial to the banking industry and its clients, rather than change for change's sake. Delegates from this year's Sibos head back home to their respective 155 countries with a positive message and direction, as well as a lot of work to do before Sibos 2011 kicks off in Toronto, Canada.

Tuesday, 12 October 2010

Risk, Regulation and the Rise of Asia: Corporate and Bank Perspectives

Publication: gtnews.com

This year's EuroFinance Cash and Treasury Management conference was held in Geneva, Switzerland. The three key topics under discussion were risk, new regulation and growth in Asia. This commentary looks at the challenges and opportunities in the year ahead. 


This year the EuroFinance International Cash and Treasury Management conference was held in Geneva between 6-8 October. The economic situation is Switzerland is comparatively healthy when viewed alongside some other European countries, but what of the global economic outlook for the next year? This was the theme of the opening session of the conference, with Daniel Franklin, executive editor at The Economist, interviewed by Anne Boden, head of Europe, Middle East and Africa (EMEA), Global Transaction Services, RBS, on ‘The World in 2011’. 

Boden described how she had found paranoia about emerging markets on recent visits to the US. Franklin pointed to the fact that this is a permanent shift, which was accelerated by the credit crisis. He encouraged delegates to look beyond the BRIC countries of Brazil, Russia, India and China, and also be more discerning with opinions towards emerging market countries. I think this comes from a certain desire in the west to rush to acronyms and paint largely diverse emerging economies as the same. 

Turning to risks for the year ahead, and Franklin’s main concern is protectionism. He used to the US as an example for his fear - unemployment is stubbornly high and some in congress are calling for harsh trade measures in order to protect jobs in the US. The main focus of this ire is China, with the perception that it is manipulating the price of the renminbi in order to have a trade advantage. Franklin stated that China doesn’t respond well to threats, but at the same time would not want a trade war with the US. 

Looking at Europe, and Franklin dismissed the chances of the euro breaking up as no more than a 10% likelihood - believing the political will to hold the euro together will overcome any current disgruntlement in various of the member states. However, the mechanisms within the eurozone for coping with economic crisis need to be much more robust, with the various sovereign debt woes and the value of the euro standing testament to the fact that safeguards were not strong enough in the past. 

Many of the economic themes that Franklin discussed have been subject to direct political influence during and in the wake of the credit crisis. Franklin named political risk as the biggest risk faced over the next 12 months, stating that he believes this gives a 30% chance of the much-touted ‘double-dip’ recession. For example, some tax cuts introduced by former-US president George W Bush are coming up to their expiry date. Looking at the political polarisation in the US, and the possibility of next month’s midterm elections delivering a split Congress, these cuts may be unable to be reinstated, which in turn could strike a blow against consumer spending levels. 

Turning to business, Franklin named three key trends: 
  1. Competition from the emerging markets is increasing - even in the corporate world. 
  2. The global nature of business is only intensifying, be it in the talent pool, or where business operations are based. 
  3. There’s a focus on having both of the key factors that create enduring success for business - scale and agility combined. Many companies are good at achieving one or other of these, but the two together offer a much greater challenge. 
Asian perspectives 
Picking up on a theme common in this first session, a panel discussion on the second day added some extra detail to the Asian analysis. Damian Glendinning from Lenovo, based in Singapore, made the point that many of the delegates in the conference hall might find themselves working for a Chinese or Indian company in the near future. This is one example of the rapid corporate growth taking place in Asia. And it’s not only in the talent pool where this growth and competition is being found. 

Glendinning pointed out that a large number of western corporate are viewing Asia, and China in particular, as a ‘honeypot’ and there is a scramble to become involved and create a presence in these markets. Faced with this competition in their home market, an increasing number of Asian corporates, led by those from China, are rising to the challenge and taking the fight to the west by competing aggressively in these traditional western home markets. Glendinning used this example to illustrate the point that delegates need to understand the fact that perspectives in Beijing on the global economy and corporate world can differ from the perspectives held by those in London or Paris, for example, and that entities in the western world would benefit from trying to gain an insight into these alternative perspectives. 

David Blair from Huawei, based in China, described some of the challenges of being a western group treasurer of a Chinese corporation. “They call us the ‘grey hairs’," he joked, referring to the young and ambitious domestic workforce that are driving innovation in Chinese corporations and their thoughts on working for somewhat older western treasurers. Blair explained how Huawei has to have a very tight set of financial controls in place in the company, with most cash being centralised and not ‘in the field’, something he described as being very necessary when the workforce is young and eager. And, as Franklin mentioned in the opening session, this competitive nature is something that those in the west are just going to have to get used to. 

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Regulatory Thoughts 

Paul Simpson, Citi - The regulatory framework is unpredictable at the very least - Dodd-Frank, anti-money laundering (AML), emerging payments. A lack of liquidity is enhancing the focus on supply chain finance. Also, global cash flows are changing, which can be attributed to the growth of the BICs. 

Marilyn Spearing, Deutsche Bank - We’re wading through regulations, like it’s a new religion. And this is not just in the US with Dodd-Frank, but in Europe with things such as SEPA [single euro payments area] too. 

Tony Richter, HSBC - There’s a need for European governments vocally to support SEPA migration. The recent example of France switching the vast majority of its public finance payments to SEPA instruments is a lead that others around Europe should be looking to follow in order to boost the scheme. 

Anne Boden, RBS - The impact of regulations on the banks and the knock-on effect on their corporate clients is key. With Basel III, are we regulating the crisis we just had instead of focussing on current issues? Also, many regulations don’t look at the interlinked nature of banks. 
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Risk, Technology and the Role of Banks 

gtnews has published a number of articles about the growth of risks that treasurers are tasked with managing since the credit crisis, particularly areas such as counterparty risk and sovereign risk. It is here that treasury technology can be a key facilitator for treasurers, and this was a topic that I discussed with Vanessa Manning, corporate director, market manager, EMEA, international cash management at RBS. 

Corporates are seeking end-to-end visibility over their value chain, in a way that is synchronised and visible, rather than in the silos that bank offerings can tend to come in. Manning made the point that the technology available today allows this to be possible. And while budgets are tight, the opportunity to outsource these capabilities exist. "Software-as-a-service [SaaS] has never been cheaper, and it is globally available," said Manning. With the options available multiplying in number and versatility, corporates are looking to multibank channels, as opposed to proprietary banking technology. 

Turning to 2011, Manning described how there will be a continued focus on both standardisation and modularisation, with agility and mobility of systems being key to corporates during this time. Corporates want to track areas such as processing flows and connectivity, and are comparing and contrasting the performances of their different relationship banks thanks to the multi-bank portals that exist today. The user-friendliness of the new technologies will also play a large part in corporate adoption in the coming year, according to Manning. "This has to cover the complete online account," she explained, and pointed to the trial of the SWIFT 3SKey (PDI) in France as an example of the interest in developing user-friendly interfaces. 

User friendliness is a key reason that electronic bank account management (eBAM) is such a hot topic for both corporates and banks right now. Speaking to Paul Wheeler, managing director of Wall Street Systems, he explained how for corporates, eBAM will become a 'must have' utility over the next couple of years and it will be seen as part of the standard treasury kit. On the bank side, the advantage of eBAM is the efficiency it brings - compare having to change the signatory on 300 accounts of one of their corporate customers manually via paper authentification, to the ability to do this online. With pressure coming from both sides of the corporate banking relationship to get this technology evolving, progress will be swift. 

The next development for eBAM revolves around the developing SWIFT standards in this area. Wheeler explained how Wall Street Systems is playing a part in the next trial, which is aimed at getting multiple corporates sending information into a bank, and then the bank responding back to the corporates. In terms of the developing market in eBAM vendors, Wheeler described how this is adding momentum in the move to establishing eBAM. At the same time, he was bullish about his own company's chances of maintaining a strong presence in the market: "At the moment there's lots of noise, but when corporates and banks become more educated about the types of offerings that are describing themselves as 'eBAM', some vendors will fall away." 

A main challenge that Wheeler sees facing eBAM is the difficulty in making it multibank. This is something that Wall Street Systems are counselling the banks about, but the move towards multibank could slow the adoption process. Wheeler commented that SWIFT needs to be strong on this issue to ensure the process doesn't become bogged down.

Tuesday, 29 June 2010

2010 Global Corporate Treasurers Forum Europe: Report

Publication: gtnews.com and gctfe.com

Part 1: Banking Relationships, SEPA, and the Role of the CFO
The opening morning of Global Corporate Treasurers Forum Europe including a free-wheeling discussion on the future of funding, as well as updates on SEPA and the role of the CFO. 


The inaugural gtnews Global Corporate Treasurers Forum Europe took place at the Grosvenor House hotel in London on 23-25 June 2010. The event, in association with HSBC, brought together treasurers from Europe, North America, Asia and the Middle East, to discuss and debate the key global challenges that treasurers face today. This point was summed up by Andy Nash, group treasurer of Ahold and chairman of the Forum’s steering committee of treasurers, as he introduced the event: “We are here to debate global themes - what’s in the news today and what’s going to be in the news tomorrow.” Key themes included visibility and management of cash, the evolution of banking relationships, the treasurers’ role in risk management post-credit crisis, and the burden that future regulatory requirements may place on treasury. The Forum was also designed to bring treasurers closer to their peers, with smaller workshops promoting open discussion and sharing of experiences across a number of topics suggested by the steering committee. 

Breaking Free from SEPA Stagnation 

Gerard Hartsink, chairman of the European Payments Council (EPC) provided the first keynote presentation of Global Corporate Treasurers Forum Europe, and he started with some good personal news - Hartsink has just been reappointed for two more years in his role as chairman, which drew spontaneous applause from the delegates. 

The European parliament has been explicit in stating that SEPA needs a clear end date, and Hartsink praised Commissioner Michel Barnier for being really ambitious to get this done. From his perspective, Hartsink thinks that the end date will be established “during the Belgian presidency” of the European Union (EU), which runs from July to December this year. Underlining the importance of an end date for SEPA, Hartsink stated his belief that “without an end date, there is no SEPA.” As this is also backed by the European Council of Finance Ministers (ECOFIN) and the recently established SEPA Council, it is hoped that the political will is once more focused on pushing through the SEPA project. 

Obviously SEPA specifically deals with cross-border payments in the eurozone but, in Hartsink’s opinion, the standards that it uses should be global and not just European. As such, he welcomed the ISO standards as a global example of this. As such, the latest SEPA Scheme Rulebooks have been aligned with the ISO 20022 standards. Hartsink reassured delegates that the Rulebooks, which cover SEPA projects such as the SEPA Credit Transfer (SCT), the core SEPA Direct Debit (SDD) and the business-to-business (B2B) SDD, don’t just include the standards for these schemes, but also offer advice on how to implement the standards. This is a deliberate effort to ensure that implementation is harmonised across all financial institutions. The advice contained in the Rulebooks is particularly timely, as all banks have to reachable by SEPA by November this year. 

Global Shifts in the Corporate Banking Relationships 

Following Hartsink’s keynote presentation, a panel discussion on the main stage provided delegates at Global Corporate Treasurers Forum Europe with first hand experiences from senior treasury professionals from around the world in how they are managing their banking relationships in the aftermath of the credit crisis. Entitled ‘The Contracting Role of Banks Versus the Expanding Role of the Treasurer’, the panel was moderated by Gillian Tett, US managing editor of the Financial Times, and featured Marcio Barbosa, SVP - global head of corporate finance at Philips; Craig Busch, group treasurer of Worley Parsons; Ernie Caballero, global treasury director at UPS; and David Kelin, partner at Zanders. Each panel member gave an initial five-minute overview of their experiences, before Tett orchestrated a discussion between the panel members and the delegates as a whole. 

When it comes to managing their banking relationships and sources of funding, the huge financial turmoil of the past few years has affected different corporates to different degrees. Philips’ Barbosa made the point that, as a large global company with powerful structures of relationships in place with their banks, Philips has been able to have full access to the capital markets and banks throughout the financial crisis. Indeed, the way that Philips is structured means that, while banks may complement the company’s financing, they certainly don’t rely on the banks for this. Philips also has a varied portfolio of banking partners, with 50% of their banking relationships being with regional banks, 25% with multinational banks and 25% with investment banks. This bifurcation gives Philips the flexibility it needs when it comes to managing its bank relationships. 

Worley Parsons uses bank services for certainty of funding, explained Busch, but they have started to look internally when it comes to cash. The company established a cash management taskforce to review how cash was being used within the company and how these processes could become more efficient. Busch said that they now had a real focus on cash flow forecasting and in tightening up day’s sales outstanding (DSO), and that this review has seen some of their corporate financial metrics increase by around 175%. 

Caballero from UPS also provided an example of a company looking inward at its own cash and maximising this, rather than simply relying on bank relationships. With a cash flow of around US$2bn a year, UPS has a decentralised execution with a centralised approach. The company has a core bank group of around 20 banks that they initially go to with request for proposals (RFPs), but Caballero made it clear that if the core banking group can’t deliver a competitive enough result, UPS does look beyond this group. He also picked up the theme of ‘wallet sizing’ that goes on between banks and their corporate clients, where banks try to match up the funds they extend with the business that the corporate gives them. This can lead to some tough conversations between the two parties, as corporates are going through the same process of review when looking at possible banking partners. 

The linkage of credit with the cash management business of corporates by banks was also picked up by Zanders’ Kelin. While this is a practice that has existed for some time, it is more prominent today as a result of the effect the credit crisis has had on the balance sheets of banks. Interestingly, Kelin argued that corporates can exacerbate this problem - when putting their cash management business out to tender, some corporates will only look at their credit banks, whereas a better deal may exist outside this group. By looking outside their main credit banks, Kelin also argued that corporates could reap the benefits of a more diversified set of bank relationships. 

Worley Parsons’ Busch explained how his company has been looking at Chinese banks for their external loans. "We are seeing increased demand from Chinese, Taiwanese and Singaporean banks for corporate assets," said Busch. "If you are getting funding up to five years, the pricing is well inside the bond markets [or western banks]." 

This is a good example of how treasurers are being flexible and open-minded in their approach to funding as traditional banks become more difficult and expensive to deal with. While the disintermediation undertaken by some corporates was initially seen as a short-term reaction to the credit crisis, the ability to cut out the middle man is an option that could well remain in the treasurer’s toolkit in the longterm, as the natural levelling of the playing field between the emerged and emerging economies continues apace. Another example of this is the process of stockpiling cash that many corporates alluded to during Global Corporate Treasurers Forum Europe. During the panel discussion, Caballero at UPS described how they had recently funded a Polish acquisition completely from internal resources, without any need to raise external debt. 

Barbosa at Philips described how his company is not just financing its own activities from internal resources, but are also extending these facilities to some of their own suppliers. As previously mentioned, Philips’ access to the capital markets and banks has hardly been touched by the credit crisis, but this is not the case for some of their suppliers who operate on a smaller scale. For these suppliers, access to credit has been scarce and expensive. Stepping in to act as a credit facility for these companies has several benefits for Philips - for example, they have confidence that none of their suppliers will go bankrupt and cause a knock-on effect on their own operations. At the same time, they are building in loyalty from these same suppliers that may be of use in the pricing of future business. 

The panel discussion showed welcome signs of optimism, especially when looking at the ways in which corporates can leverage their internal cash resources to fund operations. It was also noted by Zanders’ Kelin that there are signs of maturity from some banks in the way that they operate, with some choosing not to bid on business they don’t think they would be the best fit for. This is an experience that Caballero from UPS agreed with, sharing with the audience that some banks have turned down RFPs from UPS - owing to the fact that the company list every bank they are putting the tender to in the literature, so everyone knows who the competition is. 

However, there are clearly still huge challenges ahead. The funding climate is not likely to change materially for the better in the shortterm, especially when considering the regulatory updates in the pipeline, such as Basel III. Corporate treasurers need to continue to show flexibility and strive for a transparent view of their own cash positions. 

CFOs and The New Normal 

Many of the issues that treasurers face today are similar to those of CFOs. Ira Birns, chief financial officer (CFO) of World Fuel Services and chairman of the Association for Financial Professionals (AFP) addressed delegates at the Global Corporate Treasurers Forum Europe on the implications for CFOs of the ‘new normal’ in the economy following the credit crisis. He examined the implications for CFOs of the credit crisis fallout, the impact on the treasury department and the future and career implications for both groups. 

“The new normal is profoundly abnormal - and it has come on the heels of a quarter of a century of revolutionary change,” said Birns. He made the point that, consequently, much more was expected of CFOs than ever before. There are five basic characteristics of a successful CFO: 
  1. A deep relationship with the board, the market and all other stakeholders. 
  2. A broad understanding of the business. 
  3. A ‘steady hand at the wheel’.
  4. Mastery of all areas of the business. 
  5. To be strategic business partner of the CEO. 
Competency and integrity are two important characteristics in a CFO. “The CFO needs to deliver the truth. It’s not a pleasant place to be but it is the right place to be,” explained Birns. Taking a long view is crucial to keep a business heading in the right direction, and CFOs need to have the ability to see beyond today’s market conditions and considering the next phase of the business. He added that although technical accounting experience was important, “most CEOs now need a lot more than technical experience.” In answer to a question from the floor, Birns said that every CFO needed to have been a treasurer - though not a technical accountant - because the role of the treasurer had become so much more well rounded as a result of the credit crisis. Birns emphasised that the five traits listed above could also be applied to treasurers, especially those who wanted to make the step up to CFO. “The best thing about being a treasurer is that it is naturally strategic. CFOs are relying on strong and steady treasurers now more than ever before.” The importance of liquidity is also being felt keenly at CFO level, a point Birns emphasised when he said: “No-one will regard you as a hero if you reduce costs but run out of money.” A clear visibility of the company’s cash position is such an important asset to both treasurers and CFOs in this regard.


Part 2: Workshops Highlight Myriad Risks Treasury is Now Managing
An integral part of Global Corporate Treasurers Forum Europe is the workshops, which allow smaller groups of delegates to compare and contrast treasury processes. This year the many facets of risk management took centre stage. 

The workshops at Global Corporate Treasurers Forum Europe are an important element of the programme, breaking up the delegates into smaller groups to discuss their personal objectives, challenges and successes on a number of topics. This year there was, unsurprisingly, a focus on risk management, with foreign exchange (FX), enterprise and pension risk management issues making up three of the workshops. In addition to these, a workshop on the impact of IFRS and regulations covered a number of risk areas important to treasury. 

Regulatory Update - Corporates Under Threat 

In the regulatory workshop, one of the main concerns voiced was regarding the threats to OTC FX deals. While the purpose of hedging is to remove volatility from profit and loss (P&L) and cash flow, the general feeling was that IFRS focuses too much on credit risk, which in turn is leaving the door open to liquidity risk. In addition, managing collateral for derivatives for non-investment grade corporations is incredibly difficult now, while even those of investment grade are faced by the problem that the credit rating agencies tend to only look at cash flow and not P&L when they are rating corporates. In the same area, some bankrupt companies don’t even bother posting their P&L, just their cash position, which dilutes the risk management level here. While the benefits to corporates trading in OTC derivative market are clear, it is also clear that they are also exposed to an illiquid market. While things are not quite as dire as they were during the height of the credit crisis, much less information is available to price OTC trades. This leads to corporates facing difficulties explaining to their auditors the valuations they are using. In addition, they can’t be certain of the accuracy in posting collateral for their trades. With regulations in the pipeline requiring corporates to account for the collateral they post, the OTC FX market may well be closed off to many. 

Basel III was mentioned in this workshop, as well as throughout many other sessions at Global Corporate Treasurers Forum Europe. The general perception was that this will represent a swing back to an overly cautious regulatory environment. For example, Basel III implies that commercial guarantees such as letters of credit (L/Cs) should have a risk rating of 100% - effectively making them like debt to banks. Workshop leader Mark Kirkland from Bombardier Transportation gave an example of how this would affect his own company - Bombardier has a positive cash position that means that they have to post L/Cs. If these are then required to have a risk rating of 100%, the only way the company could offset these is through credit default swaps (CDS). Certainly, treasurers need to keep up-to-date with the latest regulatory information as it comes through - but just as important is to stay close to the business and ensure that intercompany tensions are not allowed to build if the treasury suddenly finds itself at odds with the commercial team. 

Enterprise Risk Management - What is the Treasurer’s Role in Risk? 

Enterprise risk management (ERM) was the focus of another workshop at Global Corporate Treasurers Forum Europe. This was led by John McAnulty, group treasurer at Richemont, who provided first-hand experience of how his treasury has recently addressed the ERM. 

The PricewaterhouseCoopers (PwC) UK Treasury Survey 2010 found that nearly 90% of respondents think the credit crisis has led to their department gaining increased attention from the board. In addition, nearly 80% said they think the treasury function is increasingly thought of as adding value, while even 60% said that business units are showing an increased interest in treasury. All of these are impressive numbers, but unfortunately on just over 20% said that the level of budget invested in treasury had been increased to match this new position within the organisation - treasurers are effectively being asked to do more but without more resources. This lopsided position brings inherent risk. It is here that an ERM strategy is required. 

Today, audit committees are frequently asking for ERM projects to be demonstrated. These are not like buzzword-projects of the past - such as economic value add (EVA). ERM is based on common sense and look at all elements of risk. The first step in achieving this is to identify the critical risks for your organisation. A risk register can be hundreds of pages long, so the advice in the workshop was to investigate a framework tool, such as the Committee of Sponsoring Organizations (COSO) framework, which can aid the risk identification process. 

Treasurers entering this process need to have a firm understanding of the risk environment in their organisation - are they risk-taking, risk-neutral or risk-averse? Different business areas have different risk profile and treasurers should only take risks that are acceptable to their shareholders - other risks should be managed away. Corporates must understand internal environment that they operate in. Once this has been established and the risk framework is in place, the treasurer will be in a position for objective setting, event identification, risk assessment and risk response. All of these processes should be linked to the budget cycle. 

McAnulty explained that Richemont initially identified 10 risks, but then realised that this was too many and so reduced it to four or five critical risks that had the potential to knock the company off course. They then produced a very thin executive summary and action plan. McAnulty admitted that lots of groundwork has to be put in at the start of the ERM project, but that this gets easier. A consolidated risk report was also issued to key internal stakeholders, while standard risk action plan templates have been included by the company in strategic plans and budgets and a risk statement is included in the annual report and accounts. To ensure this is clear and transparent to all parties, McAnulty explained how the company uses a common risk language. 

So if you don’t already have an ERM strategy, should you? Quite a few companies now identify and spell out key risks in their annual report. Any treasurer thinking about this will get huge support from non-executives at the moment, as risk management is a big topic of conversation for this group. Additionally, audit committees are increasingly looking at this. However, there are likely to be several challenges within the organisation to tackle on the way to establishing an ERM programme, and the following comments may crop up: 
  • “This is just another management fad.” 
  • “Risk is good.” 
  • “We don’t have time for this.” 
  • “This is no difference from internal audit.” 
While this process may take the treasurer outside their comfort zone, the embedded understanding of risk that the treasurer has makes him or her the perfect owner of this project as part of a group management team. 

Managing FX Swings 

Given the volatility in the currency markets, it is no surprise that the FX risk management workshop drew the attention of many delegates at Global Corporate Treasurers Forum Europe. The workshop leader, Richard Roering from consultants Zanders, began by illustrating that FX risk falls into the following categories: 
  • Transaction exposure: risk of value changes depending on where the transaction is. Some transaction exposure is not shown in the P&L because it has not yet been recognised, or the contract is anticipated rather than committed to. 
  • Economic exposure: future impact on cash flows as a result of long-term FX rate changes. 
  • Translation exposure: The FX exposure seemingly most likely to be forgotten by many treasury departments, this occurs when a subsidiary has a functional currency other than the reporting currency of the holding. This concept can be split into two further categories: profit translation exposures and asset translation exposures. 
FX management objectives are linked to company policy - therefore, common FX objectives include: 
  1. Reduce the uncertainty of cash flow (protecting short-term cash flow implies a short hedging horizon). 
  2. Protect business at budget rate or better in order to protect it within a defined time horizon. 
  3. Reduce long-term P&L volatility. Hedging is typically 1-2 years forward on a rolling basis, with layered hedge ratios. 
Current thinking seems divided as to whether multinational corporations (MNCs) should hedge FX profit translation risk. Those in favour argue that translation gains or losses exist only ‘on paper’, while those against counter by saying that translation gains/losses have an impact on the reported profit of the company. So what about in practice? Roehring had three points here: 
  1. While they are in the minority, some MNCs can face a risk at the EBITDA level. 
  2. Credit ratings are a key determinant in positive hedging decisions. 
  3. Larger MNCs are more likely to hedge FX profit translation risk. 
A group treasurer attending the workshop explained to the other delegates that their company had decided not to hedge its transaction exposure. The reason for this was that the company would have had to involve all of its investors, which would have added complexity. It has an impact on reporting - the company would have had to have shown like-for-like figures, and they wanted to protect this information. The factors involved in weighing up whether to hedge this risk or not requires a full evaluation by corporates. 

Pension Risk Issues 

Many western countries are facing severe risk issues in the corporate pensions market. In the UK this is particularly the case with defined benefit (DB) pension schemes, which have total assets of £775bn but total liabilities of £975bn.1 Pension schemes are closing and members of these schemes are aging, meaning that the funding imbalance here will remain for a long time to come. Against this backdrop, Chris Sheppard from professional services group Mercer led a workshop that addressed some of the issues that corporates need to be aware of in their pension risk management strategies. 

Because companies and trustees have different interests at stake in a DB pension, it is important that a model for the risk management process of the pension scheme is agreed upon by both parties. Sheppard produced a basic five-point plan to create such a model: 
  1. Define the mission. Is this to provide short-term balance sheet control for the sponsor, or long-term self-sufficiency for the scheme? 
  2. Quantify the risk budget. What is the sponsor’s tolerance of cost variability, and what is the trustees’ tolerance of funding level deterioration? 
  3. Decide how the budget is spent. Will you target rewarded risks and value creation, or unrewarded risks and value protection? 
  4. Allocate responsibilities. What are the roles of the company and the trustees in the governing and executive functions of the scheme? 
  5. Establish a process. What events will be triggers in your scheme management, and what will be the responses to these triggers? How can you ensure ongoing monitoring? 
There are a number of market trends that could have an effect on the five points above. Increasingly, swaps are being used to hedge interest rates and inflation at predetermined trigger levels. Longevity solutions are on the rise as mortality reserving increases. Enhanced transfer value exercises will continue and increase as accounting reserves increase (so that P&L impact reduces). There is an increased use of equity derivative solutions to reduce downside risk. Schemes are being closed to future accrual and the search for lower risk alternatives is continuing apace. 

Against the backdrop of these market trends, what action can treasurers take to ensure the best for their organisation? Sheppard made the following suggestions: 
  • Understand the risk being taken in your DB schemes. 
  • Assess the impact of those risks on the company. 
  • Define your company’s tolerance to risk. 
  • Set risk reduction triggers appropriate to this tolerance. 
  • Ensure that robust risk governance is in place. 
  • Establish a process to monitor and take action. 
  • Monitor market trends and opportunities. 

Shared Services in Payments 

As the workshops mentioned above showed, risk management has never been as prominent on the treasurer’s agenda as it is today. However, treasury has of course not become merely a financial risk function. This is in fact an addition (or at least an upgrade) to the more traditional treasury areas of cash and payments management, which, as we’ve seen, have themselves evolved as a result of the credit crisis. Shared service centres (SSCs) have come to prominence as part of the centralisation of the treasury function that has been fashionable over the past few years. SSCs for payments was the topic of another workshop at Global Corporate Treasurers Forum Europe, and was led by Stephen Mazurkiewicz, director of eTreasury at Merck, Sharp and Dohme (MSD). Mazurkiewicz shared a case study of implementing an SSC for payments, as his company has recently gone through the process of implementing one, and he picked out the challenges they faced plus the benefits and pitfalls to look out for. 

MSD had four objectives when it set up an SSC for payments: 
  1. The desire for a third party supplier payments. 
  2. Consistency across European markets they operate in (Spain, Italy, Germany, France, the UK, Ireland and the Netherlands). 
  3. To reduce from 99 banks to 1 bank for transaction processing. 
  4. Move to SEPA instruments. 
Before it embarked on this SSC project, the company had already outsourced its invoice processing to India and had centralised its crossborder FX payments - so it in effect already had a quasi-payments factory in operation. 

For the SSC, MSD agreed the banking structures with Citi. They decided to use the ISO 20022 XML standard for the SSC but quickly found that there are many flavours and national nuances to the payment data their different business units include. Faced with a choice, MSD decided to send overpopulated data to Citi and, depending on country, the bank could choose what they needed. While the SSC centralised processes for payments processing and settlement, some measure of responsibility was left in different countries. 

Migration to IBAN and BIC was an issue for MSD. It had a mixed result from its third party conversion partner. Italy provided a particular problem in payments matching - there was only a 50% match, which means that half of its payments were failing. This highlighted the need for assessments to be carried out in each country as MSD moved towards the conversion from EBANs to IBANs. They had already converted this process in Ireland and Turkey, and the changeover went well. The company had a good infrastructure and bank structure to start with, and their banking partner showed a good response time. 

However, Mazurkiewicz did also have some negative experiences during the process. Once the payments process had been defined, the company had a six- or seven-step process. This process should then have been standardised across the entire process. However, while it was indeed a centralised process, Mazurkiewicz explained that it was not standardised. It can be easy to pick up different parts from regional/country office through customisation, for example with the ERP. The box below outlines the benefits, pitfalls and items to address that the workshop group sees with SSCs for payments. 

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SSCs for Payments - Benefits, Pitfalls, and Items to Address 

Benefits 
  • Cash management - single bank, greater visibility. Can find ‘hidden’ cash. 
  • Coherent banking structure. 
  • Infrastructure - centralised and moving to standardised. Scalable. 
  • When the process is standardised, you can get benefits including immediate transparency; reduce bank fees; failed payments <1%; payment days only two days per month; automated payments out of one single bank account. 
Pitfalls 
  • Don’t keep local processes - don’t be too accommodating with local entities. 
  • Organisational differences - define scope of project. 
  • Wanted one bank but still have relationships with many banks - haven’t ‘cut the cord’. 
  • Project sponsorship - getting the go ahead is difficult but need buy-in to proceed. 
Issues to address 
  • Technology infrastructure. 
  • Cheques - what to do with them? 
  • Changes in banking relationships. 
  • Controls and responsibilities. 
  • Language - need to ensure communication works properly.
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Part 3: Treasury Trends in 2010
A recent treasury survey provided an insight into how corporates are approaching their funding requirements, post-credit crisis. 

The final session of Thursday 24 June at Global Corporate Treasurers Forum Europe featured a presentation by Duncan Turner and Chris Tilbrook from PricewaterhouseCoopers (PwC), looking at the results of a recent treasury survey PwC conducted, with a particular focus on how sources of funding have been affected by the credit crisis. 

In the corporate lending area, banks are demonstrating a cautious appetite towards new lending. However, Turner used the example of a recent refinancing of a public limited company (plc) that had seen a degree of competition between banks, which is a promising sign of those much-talked-about ‘green shoots’ of recovery. In the UK, there has been a continued increase in the lending targets for government-owned banks and maturities are continuing to stretch. There are still negative elements in the system though, as the total new syndicated lending remains depressed due to the relatively low level of activity in the merger and acquisition (M&A) market. 

The bond market has continued to be buoyant, with Q1 volumes this year continuing at the level of Q409. Year-on-year these results were actually down however, so the recovery still has a way to go. In 2010 there has been an increasing amount of high yield issuance. However, the past two months have seen a slowing in new issues, following the pressures in the eurozone. Average spreads have increased significantly in past quarter. The average issue size is around £300m this year, while new issuers tend to start from £200m. In contrast, the private placement market can start from as little as £50m. High yield bonds eased refinancing pressures earlier in the year, but recently this market has dried up and there has been no issue for over a month. However, Turner expects there to be more in the pipeline. 

Turning to maturities, and Tilbrook raised the point that there is currently a maturity war going on - outstanding 2011 maturities have fallen by 70% since December 2008 and 2012 maturities have dropped by a third. In Q1 2010, 43% of high yield bond issuance by volume was to refinance bank loans. New leveraged loans are being used to refinance existing syndicated facilities. Amend and extend arrangements have also been used to deal with shorter-term maturities, such as ONO’s recent forward start facility. Despite this, though, Tilbrook commented that the more highly leveraged corporates would continue to struggle to refinance. 

The survey highlighted a slight disconnect between what treasurers think they are getting from their banking relationships and what is actually happening, as two-thirds of respondents thought that they have a ‘tier 1’ relationship with their banks. Could this really be possible? Or is this perception really down to excellent public relations on the part of the banks? 

At the same time, changes in economic conditions as a result of the credit crisis have meant that the capital markets are replacing banks as a source of core finance for large corporates. Banks are making their money in the working capital arena instead. However, this change in emphasis could potentially spell bad news for small- and medium-sized entities (SMEs) that lack a credit rating and the strength to operate in the capital markets. Sources of core finance will continue to be a key concern for this demographic in the months ahead, unless they are able to foster credit relationships with large corporates in their supply chain, as described by Marcio Barbosa of Philips in the morning panel discussion.


Part 4: Regulation, Standards and Corporate Compliance
The second day of Global Corporate Treasurers Forum Europe featured perspectives on the regulatory and compliance issues facing corporates from two treasury professionals, the chairman of a standards board and a banker. 

The effect that regulations and standards have on corporate treasury departments was a key theme on the second day of Global Corporate Treasurers Forum Europe. The opening keynote presentation came from Ingmar Bergmann, group treasurer at Eneco in the Netherlands, who provided a case study of his experience of politically driven regulation and its effect on corporates. This was a very timely presentation, as Bergmann told delegate how, on Monday, Eneco announced a road show that could have resulted in a benchmark hybrid bond. Overnight on Monday, Bergmann and his team were putting the finishing touches to the presentation. However, on Tuesday, the company announced that it was withdrawing the road show. 

What led to this u-turn within 24 hours? The variable in this particular occasion was a ruling from the Dutch court that finally threw out the country’s Independent Network Manager Operations Act (2006). This Act demands the full separation of network and commercial activities and restricts the permissible activities of network companies such as Eneco to regulated network management. The court overturned the Act because it believes it is at odds with European law. While the timing of the decision was expected at some time this year, the fact that it came just the day after Eneco announced the road show for funding for their unbundling provided both good and bad news for the company. The good news for Bergmann and his team is that this immediate and large funding requirement is now on hold. On the downside, the work that had been put into the unbundling project by Eneco could all be for nothing, and the fact that Eneco had, just hours before the court ruling, made the required due diligence calls for the road show with their relationship banks. Hopefully these same banks have a strong enough working relationship with Eneco to believe the company did not know about the exact timing of this ruling. 

Treasury needs to have a clear and transparent view of the timing and possible outcomes of regulations are likely to be. There are clear benefits to regulation, as Bergmann stated himself, “regulation is good.” However, it is when politicians become overly involved through their own personal motivations that the issue can become blurred. 

Following his presentation, Bergmann joined a panel discussion called ‘A New Age for Corporate Governance and Regulation: Are You Prepared?’. He was joined by Ian Mackintosh, chairman of the Accounting Standards Board, Andy Nash, group treasurer at Ahold, and Nancy Pierce, head of product, payments and cash management Europe for HSBC. The panel was moderated by Mike Hewitt, chief executive of gtnews. 

Mackintosh sympathised with corporates who have a focus on accounting standards, admitting that there is so much going on that it can easily get confusing. He pointed to the G20 meeting happening in Toronto at the coming weekend as a chance to move towards a global standard. The International Accounting Standards Board (IASB) and Financial Stability Board (FSB) have set a deadline of 30 June 2011 to achieve convergence, but they disagree on so much that it is possible this deadline will either be missed, or the ground will shift so much in the next year to try and achieve this convergence that corporates could get caught out. 

If convergence can be achieved, Mackintosh told the European delegates in the room, they should be prepared for a change in approach to standards, warning that the influence of the US could push regulations towards a rule-based approach as opposed to the principlesbased approach that is common in much of the rest of the world. And it is not just the US that will be influential in a new global approach to standards. Reflecting the economical growth in the region, Mackintosh also picked out Asia as becoming more and more influential within the process. There is a perception by some in the west that accounting standards are split down US and European lines, but this is not the case any more, and Asia will continue to gain influence in this area. 

Andy Nash provided the corporate perspective in this panel discussion, and harked back to the presentation of Ira Birns when he said that he was so glad that he didn’t have to be a technical expert on the granular details of the future of accounting standards. And is this really a new age for corporate governance and regulation? Nash read a long list of regulatory initiatives that both banks and corporates have had to adapt to over the past few decades, and it was pretty clear that what we’ve actually been getting is continuous waves of regulation every couple of years. So how can this constant shift be managed? From his perspective, Nash stated that treasurers need to know what is happening in their own business, and understand where the cash flows are going, in order to stay on the right side of the regulator. Corporates also need to look very closely at the banks, with topics such as wallet-sizing and bank scorecards becoming increasingly important - who are you doing business with and what is their strength? By understanding the business and the external partners that the organisation deals with, corporates will carry out their tasks more efficiently for the good of the business - the use of cash flow forecasting to allow natural hedging is a good example of this. 

Nancy Pierce from HSBC was the only banker on this panel, or indeed in any session of the Global Corporate Treasurers Forum Europe and so could potentially have been facing a tough crowd. Some of the previous sessions and workshops had the topic of bankers’ salaries come up in conversation, so Pierce immediately set about rebuffing some of the wilder theories about bankers’ pay. It was a discussion in good humour and was a useful reminder that, just as no two corporates are identical, it would be a mistake to generically talk about ‘the banks’ as the sole source of all the problems in the financial markets. 

Pierce agreed with Nash that it probably isn’t a new age of regulation and governance, pointing to ongoing anti-money laundering (AML), know your customer (KYC) and data protection initiatives. However, one of the new areas that will require collaboration between banks and corporates, according to Pierce, is intraday liquidity provisions. The measures that the Federal Reserve in the US has put in place to reduce intraday exposures will bring a cost to banks, as they look at measuring exposures for liquidity provisions. Pierce argued that clients will have to pick up some of the cost for these liquidity buffers. 

A delegate put it to the panel that there is little transparency in bank pricing, and that putting the charges upfront and centre (say 6%) as opposed to them apparently being “buried in piles of spreadsheets” would be really useful. Bergmann and Nash agreed with this point, and as Nash pointed out, “if cash management isn’t lucrative for banks, why do they want it so much?” Pierce did agree that banks should be providing transparency of pricing. However, she went on to make the point that, while cash management is stable and profitable as an overall business, within this there will be areas or products that make little or no money for the bank. It is always worth remembering that banks are businesses too, and are driven by profit. 

The box below picks out the key takeaway that each of the panel members wanted the delegates to think about when leaving the Forum. There are clearly a number of issues in the area of regulation and standards that corporates need to be mindful of over the next 12 months. 

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Key Takeaways from the Regulations and Standards Panel Discussion 

Ingmar Bergmann - The unbundling issue at Eneco highlights the need for corporates to have a clear understanding of the regulatory issues they need to manage. 

Andy Nash - The issue of OTC derivatives - can you still hedge in the same way? Also, treasurers need to work on being a good business partner in the organisation. 

Ian Mackintosh - Keep an eye on IFRS, as the year coming up is the biggest there’s been. 

Nancy Pierce - Intraday liquidity - keep an eye on this issue, talk to your bankers and try to work together to bring costs down.
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Part 5: Eurozone in the Crosshairs
The final discussion point of Global Corporate Treasurers Forum Europe looked at the current crisis in the eurozone, as delegates heard directly from a member of the European Central Bank about their actions during the credit crisis. 

The ongoing crisis in the eurozone and the ramifications for national economies, corporates based or doing business in Europe, and the future of the euro are all issues that delegates at Global Corporate Treasurers Forum Europe have a keen interest in. A look back at how the European Central Bank (ECB) dealt with the drying up of markets and eventual credit crisis from 2007 onwards provided those attending the Forum with an idea of how the ECB may position itself going forward with the current problems in the continent. This was provided in the final keynote presentation, delivered by Michel M. Stubbe, head of the market operations analysis division at the ECB. 

Stubbe explained how the ECB had three major features in its operation framework that allowed it to manage the effects of the credit crisis: 
  1. Large number of counterparties. 
  2. Large refinancing operations. 
  3. Broad range of collateral. 
Stubbe explained how these three pillars have given the ECB the ability to channel liquidity to the overall banking sector, as well as provide it with flexibility do respond to ongoing market difficulties. 

As the sub-prime problems of August 2007 cascaded into the collapse of Lehmans just over a year later, the ECB had to move from limited measures (such as the front-loading of liquidity to the banking sector - though not increasing the overall liquidity supply) to effectively becoming the money market and having to provide all the liquidity that the banking sector required. As a result of this, the ECB saw a doubling of its balance sheet in assets between 2007 and 2009, up to €1.763bn. Stubbe admitted that the ECB’s emergency account had essentially become its current account. 

To address this problem, the ECB has been taking non-standard measures (essentially monetary policy apart from interest rates). One example of this is the securities markets programme that the ECB has instigated. Stubbe was quick to point out that this programme should not be confused with credit easing - the idea was not for this to be a substitute for the capital markets, but instead to encourage their recovery. However, there is still a long way to go - despite inroads made earlier in the year, the ECB’s balance sheet in May 2010 was back up to €1.713bn. 

Collateral was broadening, but is to be discontinued by the ECB at the end of this year, with graduated haircuts being introduced in the BBB+ to BBB- range. The initial approach that the ECB showed towards collateral was to avoid fire sales, which it experienced some success with. However, this strategy has had an effect on the ECB’s risk profile in the markets, which is why it is being ended. 

In terms of an exit strategy for the ECB, Stubbe outlined the key principles of this as follows: 
  • Maintain, and if possible increase, flexibility to adjust monetary policy as needed to safeguard price stability. 
  • Gradualism and reversibility: small and easy to anticipate and to reverse steps. 
  • No pre-commitment. 
  • Core features of the operational framework prevailing before August 2007 (wide counterparty population, large operations, broad collateral) will be maintained. 
In terms of the timing of the exit strategy, the ECB is keen to avoid premature phasing out in a slowly recovering environment with remaining downside risks, as well as the unwarranted dependence of banking sector on Central Bank financing. 

Stubbe argued that the operational framework of the ECB served eurozone well during the credit crisis and its three-pillar approach (large number of counterparties, sizable operations, broad range of collateral) is to remain unchanged after the crisis. However, some specific refinements will be made, based on lessons learnt from the crisis. For example, as mentioned earlier, while it was good to have a broad range of collateral, the risk this brings into the eurosystem needs to be managed carefully, and finding the optimum position here is important. The presentation made it clear that this and other issues need to be carefully looked at before conclusions are drawn, and that work at the ECB is very much ongoing. There certainly are huge challenges ahead for the ECB - for example the prospect of a double-dip recession remains high. 

And what of the euro itself? The Gala Dinner speaker at the Global Corporate Treasurers Forum Europe, Hamish McRae, associate editor at The Independent newspaper, predicted that the first country to leave the eurozone could go in 2017 (July 2017 to be precise). Whether this would be Germany going out of the top, or one of the PIGS [Portugal, Ireland, Greece, Spain] out of the bottom is “too close to call”, but it seems clear, at least to some economists, that this will happen. The political will has been so strong to hold the eurozone together so far, but at some point, given the current bleak outlook, economic will shall triumph in the end. Given these challenges, it looks as though the ECB will have its hands full for the duration of this decade.